Terms & Conditions

Nature of the Service

Luxury Chauffeur Paris provides a private chauffeur service with luxury vehicles in Paris and the surrounding region, organised around a personalised quotation. The minimum service is one full day with a private chauffeur and vehicle, available for up to twelve (12) hours.

All bookings are handled through personalised quotations. Submitting a request through the website does not constitute a confirmed booking. A booking is confirmed only after you have received a quotation, accepted it, and received a written confirmation from us.

Quotation Requests

The information you provide in the quotation request form is used to prepare a tailored proposal. We strive to respond to requests within a reasonable time, typically within 24 to 48 hours.

Quotations are valid for the period indicated in the proposal. Any quotation is without obligation until a booking is confirmed.

Booking and Confirmation

A booking is confirmed only after the quotation has been accepted and a written confirmation has been issued by us. The details of the service (vehicle, date, duration, itinerary, passengers) are those set out in the confirmed quotation.

Any change to a confirmed booking must be agreed with us in writing and may result in an adjustment to the quotation.

Pricing and Payment

Prices are indicated in the personalised quotation provided to you. Unless otherwise stated in the quotation, prices are shown exclusive of applicable taxes.

Payment terms (amounts, methods, timing and any deposit) are specified in the quotation at the time of booking. No online payment is mandatory at the time of submitting a quotation request through this website.

Cancellation

Cancellation conditions are specified in the quotation at the time of booking. In the absence of specific conditions, the following general principles apply: cancellations communicated sufficiently in advance may be subject to a full or partial refund of any amount paid; cancellations communicated close to the service date may result in the retention of all or part of the amount paid.

We reserve the right to cancel or modify a service in case of force majeure or circumstances beyond our reasonable control. In such cases, any amount paid will be refunded in proportion to the service not provided.

Client Responsibilities

You agree to provide accurate and complete information when submitting a quotation request and to respect the agreed schedule and itinerary. You are responsible for the behaviour of all passengers in your party during the service.

Any damage caused to the vehicle or equipment by you or your passengers may be charged to you.

Liability

Luxury Chauffeur Paris holds the required professional insurance for the provision of chauffeur services. Our liability is limited to the scope of the service provided and to direct damage. We cannot be held liable for indirect damage, loss of earnings or consequences arising from events beyond our reasonable control (traffic, weather, road closures, delays caused by third parties).

We are committed to providing a professional service and to making every reasonable effort to respect agreed schedules, while remaining unable to guarantee exact journey times that depend on external conditions.

Intellectual Property

All content on this website (texts, images, logo, brand) is the property of Luxury Chauffeur Paris or its partners and is protected by intellectual property law. Any reproduction, representation or use, in whole or in part, without prior written authorisation is prohibited.

Applicable Law and Disputes

These Terms & Conditions are governed by French law. In the event of a dispute, the parties shall seek an amicable solution before any legal action. Failing such a solution, the competent courts of Paris shall have jurisdiction.

Changes to These Terms

These Terms & Conditions may be updated at any time. The applicable version is the one published on this website on the date of your request or booking.